Your Family's Trust is Sacred

We protect your eldercare details with the same care you show your loved ones

Our Security Principles

Privacy First

We only collect what's needed to help care for your loved ones. Your personal information is never sold or traded.

You Own Your Data

Access, correct, or delete your information anytime. You're always in control of your family's data.

Protected Infrastructure

Secure cloud storage with healthcare-grade protection designed to meet industry standards.

What We Protect

Family Information

Contact details and care coordination for your loved ones

Care Schedules

Appointments, reminders, and important dates

Health Details

Medical information and care-related observations

Personal Notes

Your documentation and family communications

How We Keep Your Information Safe

Secure Infrastructure

Your data is stored on Google Cloud servers in Montreal, Canada with strong privacy protections under Canadian privacy laws.

Healthcare-Ready Standards

Built with infrastructure designed to meet healthcare industry standards for protecting sensitive information.

Business Associate Agreements

We maintain agreements with our infrastructure partners, including Google Cloud, to ensure proper data handling.

Technical Safeguards

Appropriate technical and organizational measures protect against unauthorized access, alteration, or disclosure.

Privacy by Design

Security is built into every feature from the beginning, not added as an afterthought.

Your Privacy Rights

Access

Request to see the personal information we hold about you at any time.

Correction

Request updates to any inaccurate or incomplete information we have.

Deletion

Request removal of your personal information, subject to certain legal exceptions.

Opt-Out

Stop receiving marketing communications from us at any time.

Withdraw Consent

Change your mind about data sharing anytime where we rely on your consent.

Our Data Practices

No Selling Your Data

We never sell, rent, or trade your personal information to anyone.

Anonymized Insights

We may use aggregated, non-identifiable data to improve caregiving for everyone.

Partner Recognition

Only with your explicit consent for awards or acknowledgments in the caregiving community.

Service Providers Only

Trusted partners who help us operate, like email services, under strict agreements.

Legal Compliance

Disclosure only when required by law, court order, or government regulation.

Our Commitments

PIPEDA Compliant

Following Canadian privacy law requirements for commercial activities

CCPA Ready

Respecting California resident privacy rights and data protection

Healthcare Infrastructure

Technical foundation built for health data protection

Continuous Improvement

Building processes to strengthen security and earn certifications

Transparency

Clear, honest communication about our practices

GDPR Principles

Following European data protection standards

Questions About Your Privacy?

Our Privacy Team is here to help you understand how we protect your family's information.